No Borders (“the game”) is operated by Stormax Film AB (org. no. 559221-5874), FE 160, 105 69 Stockholm, Sweden. The game is free to play. The only paid item is an optional one-time unlock for EUR 3.99 / USD 3.99 that grants 12 months of unlimited voyages. There is no subscription and no auto-renewal.
You may request a full refund of the one-time unlock within 14 days of purchase. This is consistent with your statutory right of withdrawal under EU consumer law. After 14 days we may still consider refunds at our discretion, for example where the purchase has not been used.
Email team@noborders.gg from the address linked to your account, or use the contact details on your Lemon Squeezy receipt. Please include your order or receipt number so we can locate the purchase. We aim to respond within a few business days.
Purchases are sold and processed by Lemon Squeezy as Merchant of Record (the seller of record). Refunds are issued by Lemon Squeezy back to your original payment method; we do not hold or process your card details. Once approved, the refunded amount is returned by Lemon Squeezy and may take several business days to appear on your statement, depending on your bank or card issuer.
When a refund is issued, the 12-month unlock ends and your account returns to the free tier. You can still play No Borders for free and purchase the unlock again later.
This policy is offered in addition to, and does not limit, your statutory rights as a consumer under applicable EU and Swedish law.
Stormax Film AB (org. no. 559221-5874), FE 160, 105 69 Stockholm, Sweden. team@noborders.gg